Many health care organizations are looking for ways to better serve “high-needs” patients, i.e., patients who make a lot of visits to the health care system. At SCF, we favor a collaborative, relationship-based approach to working with “high-needs” customer-owners.
On October 23rd-24th, Southcentral Foundation is hosting its first-ever health conference in Oregon, the Nuka Health Care Innovations Conference.
Southcentral Foundation is offering masterclasses in London on October 5th. These masterclasses will offer participants insight into SCF’s world-renowned Nuka System of Care, which has improved health outcomes for SCF patients (who are called “customer-owners” at SCF) while also reducing costs.
Southcentral Foundation Board Member Sophia Chase was one of the major advocates for SCF to establish a traditional healing clinic. There has also been a consistent, huge demand from customer-owners for these services.
Southcentral Foundation has several upcoming Nuka trainings outside of Alaska, which provide an opportunity to learn about SCF’s Malcolm Baldrige Award-winning Nuka System of Care for people who may have previously been unable to do so due to the time or expense involved in traveling to Alaska.
As part of our whole system transformation, Southcentral Foundation has customized and implemented an onboarding process that has several goals. The onboarding process is aimed at supporting SCF’s mission and vision, increasing employee retention and satisfaction, and promoting career development throughout the workforce.
Southcentral Foundation’s methods of data collection, as well as how SCF uses data for improvement, have been previously discussed on this blog. However, SCF also makes tools available to customer-owners so that they can use data for their benefit as well. One of these tools is My AK Wellness.
Providing health care in rural areas can be quite challenging. Depending on the location, accessibility, high cost of living, harsh weather conditions, and/or lack of infrastructure are all factors that can make it much more difficult to provide needed health care services to people in those areas.
Southcentral Foundation is continually striving to realize its vision and execute its mission, and is assisted in this by several elements of its corporate structure. One of these is SCF’s Operational Principles.
Southcentral Foundation’s vision is a Native Community that enjoys physical, mental, emotional and spiritual wellness. SCF works with customer-owners to ensure that all of those aspects of wellness are achieved.
Southcentral Foundation Nuka System of Care
4085 Tudor Centre Drive
Anchorage, Alaska 99508
(907) 729-NUKA (6852)