Measurement, Data and Analysis

The use of data to drive improvement is a key tenet of Southcentral Foundation’s Nuka System of Care. Our unique population-focused, person-centric data management tool is designed to share up-to-date data with physicians and care teams – allowing them to identify and engage high-risk patients to ensure they receive needed care. A person-centric approach has ensured that patients (called customer-owners) are accessing the appropriate level of service, impacting long-term health outcomes and increasing satisfaction.

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Learn about our approach

  • Web-based reporting tools designed to provide actionable, real-time data to care teams
  • Data collection tools and analysis tied to strategic objectives
  • Data tools to identify and operationalize best practices
  • A process to operationalize measures identified through the voice of the customer

Additional Resources

Blog

Data and Improvement at Southcentral Foundation

Blog

Data That is Driven and Owned by the Customer – My AK Wellness

Video

Southcentral Foundation Receives Presidential Honor: 2017 Baldrige National Quality Award

Webinar

Using the Voice of the Customer to Drive Improvement