Primary Care Transformation

Pressures are mounting on health care organizations today to provide better care while also controlling costs. Engaging people in their own health care can both result in better health outcomes for patients, and ease the burden on the medical system. Discover the lessons learned, tools and best practices for moving your system from volume to value based care. Effective change management and navigating employees through change requires strategy, including communication plans, easy-to-apply methodology, and early adoption and implementation.

Southcentral Foundation’s Nuka System of Care (Nuka) transformation can serve as a valuable example to organizations seeking to move from volume- to value-based care. Being willing to implement system-wide change, engage people in their own health care, and focus on relationships can realize benefits for both health care organizations and the people they serve.

“Nuka represents the future of health and health care in the United States and is a model that all health systems should look to for inspiration and guidance. The Alaska Native people  have not only developed a model of improving the key health issues of their community, but demonstrate what it means to create a health system that empowers and improves the health of people and populations. I know that I will continue to deepen my study of Nuka in the months ahead as I guide my health system at Harvard to improve the health of our community.”

– Soma Stout, Vice President for Patient-Centered Medical Home Development at Cambridge Health Alliance

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Learn about our approach

Southcentral Foundation, with the tribal authority of Cook Inlet Region, Inc., took responsibility of providing health care and related services to Alaska Native and American Indian people in the Anchorage Service Unit in 1998 and subsequently implemented major reforms to the health care system with the goal of better serving its patients (referred to as “customer-owners” at SCF).

Southcentral Foundation’s Learning Institute provides consulting that can help your organization:

  • Implement team-based primary care
  • Identify and track real-time, actionable data
  • Improve quality measures
  • Reduce ER visits through system-wide change
  • Increase your customer and employee satisfaction
  • Balance panel sizes
  • Provide same-day access
  • Manage change for sustained improvement

Contact us today!

Additional Resources


Facility Design in the Nuka System of Care


From Theory to Practice: Integrated Care Teams in Action

White Paper

Discover SCF’s Approach to Medical Services, including whole system transformation story and result data