Information on how traditional values help guide SCF’s Core Concepts
DAY ONE – MONDAY, JUNE 17, 2019
|8 – 11:15 a.m.||Welcome and Introduction|
• Southcentral Foundation Overview
|11:15 a.m. – 12:15 p.m.||Context and Purpose of Core Concepts Training|
|12:15 – 1:15 p.m.||Lunch Break|
|1:15 – 1:30 p.m.||Wellness Activity|
|1:30 – 2:30 p.m.||Background and History|
|2:30 – 3:15 p.m.||Sharing a Story|
|3:15 – 4:45 p.m.||Sharing Story and Responding|
|4:45 – 5 p.m.||Tying it all together|
DAY TWO – TUESDAY, JUNE 18, 2019
|8 – 8:15 a.m.||Welcome, Check in and Overview of Day|
|8:15 – 10 am.||Sharing a Story|
|10 – 11 a.m.||Mental Models – Ladder of Inference|
|11 a.m. – Noon||Quality Interactions: 4 Practices & Flow of Conversation|
|Noon – 1 p.m.||Lunch Break|
|1 – 1:15 p.m.||Left-Hand Column|
|2:15 – 3 p.m.||Sharing Story|
|3 – 3:45 p.m.||Relational Styles|
|3:45 – 4:45 p.m.||4 Player Model|
|4:45 – 5 p.m.||Tying it all Together|
DAY THREE – WEDNESDAY, JUNE 19, 2019
|8 – 8:30 a.m.||Welcome, Check in and Overview of Day|
|8:30 – 9:30 am.||Sharing a Story|
|9:30 – 9:45 a.m.||Sharing Story Preparation|
|9:45 a.m. – 12:30 p.m.||Sharing Stories|
|12:30 – 1:30 p.m.||Lunch Break|
|1:30 – 1:45 p.m.||Wellness Activity|
|1:45 – 2:30 p.m.||Personal Vision and Creative Tension|
|2:30 – 3 p.m.||Review of Training|
|3 – 5 p.m.||Large Group Debrief|
Reasons to Attend
Based on an SCF study that looked at customer-owner (SCF’s term for patient) quality of care, customer-owners who report having a strong relationship with their primary care provider are more likely to report having a strong health rating. Core Concepts helps providers and other care workers build these strong relationships with customer-owners.
Core Concepts also encourages SCF employees to engage fully with their jobs and the people they work with. Based on a 2015 SCF organizational employee satisfaction survey, employees who felt supervisors used Core Concepts tools indicated a higher satisfaction rating with the supervisor. Additionally, based on a 2016 SCF employee engagement survey, 61 percent of employees said Core Concepts improved relationships with their coworkers.
Understand how you impact others by:
- Understanding your relational style
- Understanding how your experiences contribute to how you approach others
Learn how to articulate your story from the heart:
- Understand the power of empathy and compassion for yourself and others
Understand your personal and professional aspirations:
- Opportunity to align your aspirations, intents and behaviors
- Understand how you can create shared vision
Learn methods for good dialogue and productive conversations:
- Understand the impact of intentions
- Understand how to listen effectively
- Understand how good dialogue and productive conversations will affect your organization
- Explore tools for having good conversations
An SCF-led, post-training survey was conducted after the 2015 pre-conference Core Concepts workshop with about 60 responses, which was approximately a 94 percent response rate.
Ability to speak to people at every level, ability to make this comfortable and trust each other and inspired hope for change…Will be the change I want to see.
Just fabulous. One of my best to life experiences. And I tend to be an opposer so I really mean that!
Profound experience. Sublime facility. Truly nurturing of our humanness. Your vision is beautiful! I wish this were a part of every helping profession (or any professional) education!
[Core Concepts] helps me appreciate people – their personalities and the reminder that everyone has a story,” a participant explained. “It helps me treat others with kindness and understanding. Everyone is fighting a battle at some point.
• 99 percent indicated they understood how Core Concepts assists them with relating to the people they serve.
• 97 percent indicated they will use the information at Core Concepts to improve their agency.
• 20 percent increase in reported understanding of how his/her past experience and/or relational style affects his/her approach with others
• 25 percent increase in reported understanding of the importance of supporting the development of relationship building skills to improve health care
Core Concepts Consulting
After attending Core Concepts at SCF, several organizations decided to incorporate the workshop into their workforce development. If this is something you or your organization are interested in doing, please Contact Us.