Southcentral Foundation subject matter experts have been busy moving many trainings to the virtual environment, including our popular Integrated Care Team training. After each training, SCF surveys participants to collect feedback to improve future trainings. Here is some of that feedback as well as some of the improvements we’ve made as a result.
SCF has implemented a process for finding opportunities to improve integrated care team efficiency, satisfaction, and the customer experience.
Southcentral Foundation’s Integrated Care Teams build strong relationships with customer-owners in order to provide more effective care which addresses their unique health needs and helps them achieve overall wellness.