Quality Management Training

Anchorage, Alaska

In Quality Management Training, you will discover the Nuka System of Care interpersonal and strategic approach to improvement and innovation. You’ll work through an improvement project as part of a team using SCF approach to improvement. Take home an improvement and change management toolbox that includes communication, data analysis, process analysis and mapping, and project management tools. This class is taught in large and small groups with opportunities to receive peer feedback and professional coaching.

 

February 5-9, 2018

$4,000 per person
Breakfast and lunch provided

AT THE END OF THIS TRAINING EXPERIENCE, YOU WILL BE ABLE TO:

  • Develop awareness of your individual relational style and energy during the improvement process.
  • Navigate difficult conversations and conflict that stem from team dynamics.
  • Establish a quality improvement and change management toolbox.
  • Apply skills and knowledge learned during the course to one of your own projects.

WHO SHOULD ATTEND:

  • Quality improvement staff
  • Organization development staff
  • Human resources and learning & development staff
  • Managers and clinical leaders
  • Anyone involved in initiating, measuring and/or sustaining gain at their organization