From Theory to Practice:
Integrated Care Teams in Action

Program Overview

Part 1

Original broadcast date: February 16, 2017

Presenters: Steve Tierney, Senior Medical Director of QI; Tom Mitchell, Senior Learning and Development Advisor; Guil Prickette, Learning and Development Clinical Advisor; Adrienne Tveit, Integrated Pharmacist; Karen McIntire, Director of Human Resources

Organizations are increasingly moving toward team-based primary care that integrates other professions. Traditional case management is usually diagnosis or cost based, often posing obstacles to the provider / customer relationship and fragmenting care. In this part of the webinar, discover how Nuka redesigned work flow and roles to integrate behaviorists, dieticians, pharmacists and midwives to provide whole person care. In addition, learn about population-based case management practices that foster relationships, integrates chronic and preventative care, and emphasizes shared responsibility.

  • Southcentral Foundation Nuka System of Care overview and approach to integrated care
  • Lessons learned on the journey to full integration: steps, tools and pitfalls

Part 2

Original broadcast date: February 17, 2017

Presenters: Steve Tierney, Senior Medical Director of QI, Tom Mitchell, Senior Learning and Development Advisor, Guil Prickette, Learning and Development Clinical Advisor, Adrienne Tveit, Integrated Pharmacist, Karen McIntire, Director of Human Resources

Designed for participants who want to see how Southcentral Foundation’s integrated care teams work, this part of the webinar demonstrates both the common scenarios encountered in our clinics every day and the communication tools used to make teams work. Also, discover tools for facilitating change across an organization while balancing the needs of customers and employees.

  • Integrated care team roles
  • Demonstration: integrated care teams at Southcentral Foundation
  • Tools to facilitate change across the organization while balancing the needs of patients (knows as customer-owners) and employees

LEARNING OBJECTIVES

  • Recognize differences between traditional health care systems and integrated health care systems
  • Identify clinical and operational processes needed for successful multidisciplinary integration
  • Connect and collaborate with co-participants in the webinar
  • Communicate and connect with presenters and consultants for further application of the information in specific clinical settings and share these experiences with others

ADDITIONAL RESOURCES

Purchasing the two-part series also includes the following resources:

  • Presentation decks
  • Sample job descriptions for integrated care team members
  • Link to a video tour of Southcentral Foundation’s Anchorage Native Primary Care Center

$400

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