Southcentral Foundation’s Learning Institute offers a variety of opportunities for executive and leaders from across the health care industry discover techniques that have helped SCF maintain the highest standards for leadership, quality of care, and customer and employee satisfaction.
Leadership Team Assessment and Workshop
A Leadership Team Assessment and Workshop with SCF subject matter experts will walk you through a CDR 3-dimensional assessment that will provide insight and specific suggestions for your organization’s leaders.
Leadership Consultation
Leadership consultation, providing you with an opportunity to learn directly from SCF’s senior leaders. These sessions may be in-person or virtual. They can cover any topics or areas of concern for your organization, and our leaders and subject matter experts are skilled at adapting lessons from SCF’s Nuka System of Care to the needs of your organization. Topics can include succession planning, relationship-based workforce solutions, functional committee structures, strategic planning, and more.
Workforce Development
Workforce development consultation where SCF workforce experts can provide support on workforce issues, including hiring, onboarding, training, performance management, retention, and building a workforce that is focused on your mission and vision.
Southcentral Foundation’s Nuka System of Care can serve as a valuable example for organizations seeking to transform their health care systems. Being willing to implement system-wide change, engage people in their own health care, and focus on relationships can reveal benefits for both health care organizations and the people they serve.
With more than 20 years of experience developing our team-based approach, we can support your organization in helping you develop and implement processes and systems for sustainable organizational change that can be engrained in your culture.
Behavioral Health
Southcentral Foundation has been offering integrated behavioral services as part of the Nuka System of care for over ten years. Our consultants can help your organization establish new behavioral services and/or improve existing ones, including systems that are integrated with primary care.
Trauma Informed Care
Domestic violence, child sexual abuse, and child neglect are devastating problems in many communities. Southcentral Foundation employes a multidisciplinary approach to supporting those impacted by trauma, including but not limited to behavioral health services, primary care, and the Family Wellness Warriors (FWW) program. Studies done after FWW’s programs have shown positive outcomes for participants in both health care utilization and health outcomes.
Primary Care
Southcentral Foundation’s Nuka System of Care can serve as a valuable example for organizations seeking to transform their health care systems. Being willing to implement system-wide change, engage people in their own health care, and focus on relationships can reveal benefits for both health care organizations and the people they serve.
Southcentral Foundation’s subject matter experts can work in collaboration with your organization to support and guide you through the change process to reach your goals.
Customer and Community Engagement
Southcentral Foundation’s Nuka System of Care can help your organization engage your patients (called “customer-owners”) and the community in ways that will lead to better outcomes for your organization and the community. Learn how to make customer and community engagement a priority across your health care system.
Data and Information Management
The use of data to drive improvement is a key tenet of Southcentral Foundation’s Nuka System of Care. Our unique population-focused, person-centric data management tool is designed to share up-to-date data with physicians and care teams – allowing them to identify and engage high-risk patients to ensure they receive needed care. A person-centric approach has ensured that patients (called customer-owners) are accessing the appropriate level of service, impacting long-term health outcomes and increasing satisfaction.
Strategy and Improvement
The health care industry is undergoing rapid change. While improvement work is often linked to a specific project or program, fostering an organization-wide improvement culture can have long-term impacts on health outcomes and customer satisfaction. Southcentral Foundation’s Nuka System of Care (Nuka) is structured for continuous improvement using the voice of the patient (called “customer-owners”) and grounded in the Malcolm Baldrige National Quality Award framework.
Facility Design
SCF’s Nuka System of Care is customer-driven, with customer-owners shaping every aspect, including facility design. Through a four-phase redesign process, SCF gathered feedback at each stage, making improvements that enhanced clinic functionality and secured community buy-in, a practice that continues with new facility projects.
Southcentral Foundation’s Nuka Strategic Planning Software is proven to bridge the gap between employees and the mission and vision of your organization, encourage and support continual improvement, develop shared accountability, track progress, and report on successes.
