Southcentral Foundation’s system redesign has greatly improved quality of care, and SCF has sustained these improvements for almost two decades. Following are three tips for health care system redesign that SCF used to support the system transformation that established the Nuka System of Care:
SCF has piloted a new program with the support of the engaged and passionate Alaska Native community—a customer-owner panel for physician recruitment.
Engaging customers is critically important in health care. SCF works to engage individuals and families through our relationship-based Nuka System of Care, with providers forming strong, long-term relationships with customer-owners.