READI approach to change management

Southcentral Foundation’s facilities are designed to maximize efficiency, support relationship-based care, and reflect the Alaska Native culture and values that make up SCF’s Nuka System of Care. However, SCF’s facilities were not always the way they are today. Following are three phases SCF went through in redesigning its facilities to support its new relationship-based care system.

SCF’s Learning Institute is offering consulting services to other organizations to help them improve their strategic planning processes using lessons learned from SCF’s strategic planning cycle.

Southcentral Foundation’s Introduction to Core Concepts training is a two-day virtual training that is based on SCF’s Core Concepts training, which teaches the communication and relationship-building skills that SCF’s providers use to support customer-owners in their journey toward wellness. SCF surveys participants after each training and uses their feedback to make improvements. Here is some of the feedback we’ve received about Introduction to Core Concepts, as well as some of the improvements we’ve made as a result.

Southcentral Foundation subject matter experts have been busy moving many trainings to the virtual environment, including our popular Integrated Care Team training. After each training, SCF surveys participants to collect feedback to improve future trainings. Here is some of that feedback as well as some of the improvements we’ve made as a result.

Southcentral Foundation’s Nuka System of Care operates proactively. On individual, family, and community levels, SCF works to improve overall wellness. One tool SCF employs to achieve this goal is the community needs assessment.

Southcentral Foundation is hosting the Virtual Nuka Conference, beginning on June 14. This conference will offer attendees the opportunity to learn about SCF’s two-time Malcolm Baldrige award-winning Nuka System of Care.

Southcentral Foundation has taken steps to build resiliency and foster well-being in the workforce so that it is prepared to deal with crises such as the COVID-19 pandemic.

SCF’s vaccination clinic is now vaccinating about 800 people per day, using only SCF’s existing facilities. Following are some key elements of SCF’s vaccination clinic.

Southcentral Foundation is in the process of vaccinating employees and has now rolled out the vaccine for customer-owners as well. In this process, SCF has discovered several elements that have worked well.

integrated care teams roles responsibilities

Southcentral Foundation’s Virtual Nuka Winter Conference is less than two months away! For those interested in taking a deeper dive into SCF’s Nuka System of Care, SCF is also offering two intensive add-ons with the conference: an Integrated Care Team Webinar, and Introduction to Core Concepts.