The COVID-19 pandemic is a crisis that has heavily impacted healthcare organizations around the world, Southcentral Foundation included, and SCF’s leadership has taken care to regularly communicate with employees during this time.

Southcentral Foundation is introducing Nuka Fireside Chats, a series of interactive discussions with SCF leadership and key subject matter experts. These interactive hour-long sessions will be hosted online, free of charge for anyone who wishes to participate. The goal of the sessions is to share best practices for the benefit of other health care organizations which may be experiencing rapid change due to the COVID-19 pandemic.

Southcentral Foundation’s Virtual Nuka Week is approaching! This online conference includes both live sessions and access to pre-recorded material. The conference will feature a keynote speech from SCF President/CEO Katherine Gottlieb, as well as sessions on a wide variety of topics ranging from leadership principles to how SCF has managed the COVID-19 pandemic. Following is information about a selection of sessions available during the virtual conference:

One way that Southcentral Foundation is fostering connection for employees is through regular offerings of a new virtual learning circle opportunity called SCF Strong. SCF Strong is a virtual learning circle that utilizes video conferencing to support employees and strengthen the Southcentral Foundation community.

SCF’s Development Center created a series of just-in-time COVID-19 trainings, primarily for employees in clinical settings. The trainings are based on recommendations from the U.S. Centers for Disease Control (CDC) and the World Health Organization (WHO).

Working remotely can prove challenging for many employees, and organizational support for maintaining teams is critical during this time. One way SCF has helped workers overcome challenges of working in teams is through its Team Performance Training.

Community Partnerships for Better Health Care

During the COVID-19 pandemic, health care workers may find themselves under considerable stress as they go about their jobs in difficult and uncertain times. Following are some resources that Southcentral Foundation has shared internally for its workforce about finding emotional balance during stressful times.

Implementing large-scale change at any organization can be challenging, and health care organizations are certainly no exception to this. Following are three key lessons from Southcentral Foundation’s whole system transformation; these steps were a tremendous help to SCF in making major changes to improve the system and provide quality health care for all customer-owners.

There are many factors that determine a person’s health, and not all of these are physical. Studies have indicated that as many as 60-70% of health outcomes are determined by social, environmental, and/or behavioral risk factors. At Southcentral Foundation, the overall wellness of customer-owners is our highest priority, so we want to pay attention to all the factors – social, environmental, and behavioral – that may impact a customer-owner’s health.

Registration is opening soon for Southcentral Foundation’s 10th Annual Nuka System of Care Conference! We are very excited to welcome health care professionals from around the world to learn how our Nuka System of Care has improved health outcomes, reduced costs, and improved customer satisfaction.