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  • Steve Tierney Speaking to Attendees

Mini-courses & Core Concepts

core concepts

Discover how SCF redesigned primary care to create the relationship-based, customer-owned Nuka System of Care. This three-day training welcomes you into a small learning circle as an interactive participant for SCF’s Core Concepts Workshop, where communication techniques and tools are taught as a foundation for building and maintaining effective relationships.

Earn up to 19 continued medical education (CME) hours and discover the heart of the SCF Nuka System of Care. Most of our conference attendees participate in the pre-conference. Here are some of the things you won’t want to miss:

  • Led by SCF President/CEO and SCF leadership
  • Discover how SCF’s Core Concepts has created common language and tools for employees to work effectively with each other
  • Learn the tools and communication methods SCF utilizes as a foundation for building and maintaining relationships with customer-owners

Participants will be required to sign an SCF Confidentiality Agreement/Authorization and Release Form during check-in/registration before the start of the site visit. This is to ensure protection of customer-owner health information and SCF’s proprietary information. SCF staff will be filming and photographing parts of the event. Please contact a Nuka representative if you do not wish to be photographed.

REGISTER NOW

The next Core Concepts is scheduled for

May 24-26, 2017

$2,500

For more information, please Contact Us.
All courses hosted at SCF’s Nuka Learning and Wellness Center at 4085 Tudor Centre Drive in Anchorage, Alaska.

OVERVIEW MINI-COURSE

Learn about Southcentral Foundation’s award-winning Nuka System of Care (Nuka) over two full days of mini-courses in Anchorage, Alaska, and see how the elements of Nuka can benefit your organization.

In these courses you will hear from Nuka leadership and subject matter experts, learn from members of Integrated Care Teams in primary care, and participate in clinical simulations on:

  • Integrating behaviorists and psychiatrists in primary care
  • Data and information management for population health
  • Facility design for culturally appropriate care and integrated care
  • Improvement tools and strategic planning
  • Human resources and workforce development

AGENDA

Breakfast & Welcome

8-8:20 a.m.

REVIEW OF DAY

8:20-8:30 a.m.

SOUTHCENTRAL FOUNDATION NUKA SYSTEM OF CARE OVERVIEW

8:30-10 a.m.

  • Describe SCF’s organizational history
  • Review lessons learned in SCF’s story of transformation
  • Describe the key elements of SCF’s Core Concepts
BREAK

10-10:15 a.m.

BEHAVIORAL HEALTH

10:15-11:30 a.m.

  • Explore SCF’s population based approach for overcoming barriers to behavioral health care
  • Examine key elements of redesign changes in behavioral health services, such as: immediate access with behavioral health consultants, co-location
LUNCH

11:30 a.m.-12:30 p.m.

INTEGRATED CARE TEAM PANEL

12:30-1:45 p.m.

  • Describe different workflow models and their impact on care delivery
  • Illustrate different integrated care team roles and their contributions
  • Review health and performance indicators for integrated care teams
TOUR OF THE ANCHORAGE NATIVE PRIMARY CARE CENTER INCLUDING TRADITIONAL HEALING

1:45-3:15 p.m.

FAMILY WELLNESS WARRIORS INITIATIVE (FWWI)

3:15-4:30 p.m.

  • Recognize the purpose and goals of FWWI
  • Survey the FWWI process of large group and small group sessions, and how these session types help participants connect with topics such as anger, recovery, responding disappointments, shame and relational styles
DEBRIEF

4:30-5 p.m.

BREAKFAST AND REVIEW OF DAY

8-8:15 a.m.

HUMAN RESOURCES

8:15-9:15 a.m.

  • Explore SCF’s focus on work design and how success is driven by hiring the right people
  • Examine the SCF HR Department’s use of the relationship-based model
  • Learn about the Nuka System of Care’s approach to performance management
WORKFORCE DEVELOPMENT

9:15-10:15 a.m.

  • Connect SCF’s learning and development approach to its mission, vision and corporate initiatives
  • Examine SCF’s learning and development philosophy
  • Describe SCF’s learning and development structures, processes and workforce support
BREAK

10:15-10:30 a.m

DATA SERVICES

10:30-11:45 a.m.

  • Examine SCF’s journey toward data management
  • Review key steps necessary when thinking about building your own Data Services Department
  • Explain the Data Information Request Tool and how it supports SCF’s work prioritization process
LUNCH

11:45 a.m.-1 p.m.

IMPROVEMENT PLANNING AND TOOLS

1-2:30 p.m.

  • Define improvement culture
  • Describe the organizational structure of improvement as part of the Nuka System of Care
  • Determine how accessing the voice of the customer helps the improvement cycle
CUSTOMER-OWNER PANEL

2:30-3:30 p.m.

  • Listen to customer-owner stories and reflections on the Nuka System of Care
Q&A / CLOSEOUT

3:30-4:30 p.m.

For more information about the upcoming Mini-courses, please Contact Us.

All courses hosted at SCF’s Nuka Learning and Wellness Center at 4085 Tudor Centre Drive in Anchorage, Alaska.