Understanding Baldrige Criteria for Performance Excellence

Learn how the Baldrige framework influences continuous improvement.

Program Overview

Presenters: Melanie Binion, Janet Sweeney

Southcentral Foundation’s Nuka System of Care is a 2011 and 2017 recipient of the Malcolm Baldrige National Quality Award. Baldrige criteria is a valuable framework for health care organizations. In this session, discover our journey and how the Baldrige framework influences continuous improvement.

Learning Objectives

  • Review the Baldrige Framework
  • Discuss SCF’s application process and the Baldrige feedback report
  • Recognize how Baldrige impacts SCF’s strategic planning process

Additional Resources

  • Presentation decks
  • Link to a video tour of Southcentral Foundation’s Anchorage Native Primary Care Center

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