Southcentral Foundation tracks several different measures of customer satisfaction, asking customer-owners about them in post-appointment surveys.
Southcentral Foundation’s blog archive for the search term “data.” All posts tagged with this search term will appear here.
Tag Archive for: Data
We created lists of what to ask, but aside from the basic medical care we referred everything else out and worked hard on creating the workflows.
Predictive modeling helps SCF calculate risk for customer-owners, and impact analysis allows SCF to evaluate interventions to determine their effectiveness.
Outcome data collected by SCF, both current and historical, supports the effectiveness of SCF’s relationship-based Nuka System of Care.
