Earlier this year, the SCF Learning Institute surveyed organizations that have learned from SCF to see what changes they had made based on what they learned. People from 44 organizations responded to the survey. Following are the 5 ideas from SCF’s Nuka System of Care that other organizations have adopted the most.
Good communication is key in a wide variety of fields, but none more so than health care. Care workers need to be able to communicate with customers and with each other, and sometimes these conversations can be difficult, particularly the ones with customers.
Southcentral Foundation has several upcoming Nuka trainings outside of Alaska, which provide an opportunity to learn about SCF’s Malcolm Baldrige Award-winning Nuka System of Care for people who may have previously been unable to do so due to the time or expense involved in traveling to Alaska.
Southcentral Foundation’s Core Concepts is not only a corporate ideology, but also a required training for all employees to provide foundational tools to build relationships. Learn more about how this training prepares health care providers and support staff to interact with customer-owners in culturally appropriate, empathetic ways.