Southcentral Foundation has implemented the Administrative Support Training Program to help ensure a smooth customer experience and assist with the provision of quality care.
Southcentral Foundation is hosting training opportunities in late October. Come to SCF’s campus in Anchorage, Alaska and learn from subject matter experts who work in SCF’s Malcolm Baldrige award-winning Nuka System of Care. SCF is hosting two trainings from October 24-26: Behavioral Health Integration and Integrated Primary Care Team.
Motivational Interviewing is an evidence-based counseling approach that uses directive, customer-centered interaction to promote behavioral change by helping customers explore and resolve ambivalence.
The Learning Institute is pleased to offer the opportunity to participate in Southcentral Foundation’s Coaching and Mentoring Program. This program allows attendees to participate in the same coaching experience that SCF offers internally to its employees.
The Learning Institute is providing the opportunity to participate in one of Southcentral Foundation’s Improvement and Innovation: READI, Set, Go! training, held at SCF’s campus in Anchorage. In the training, you will learn SCF’s improvement and innovation practices alongside our employees.
Good communication is key in a wide variety of fields, but none more so than health care. Care workers need to be able to communicate with customers and with each other, and sometimes these conversations can be difficult, particularly the ones with customers.