Engaging customers is critically important in health care. SCF works to engage individuals and families through our relationship-based Nuka System of Care, with providers forming strong, long-term relationships with customer-owners.
Southcentral Foundation has been awarded the 2017 Malcolm Baldrige National Quality Award! This award is the highest presidential honor for performance excellence in the United States. SCF is the only health care organization to receive the award twice, having also won in 2011.
Providing health care in rural areas can be quite challenging. Depending on the location, accessibility, high cost of living, harsh weather conditions, and/or lack of infrastructure are all factors that can make it much more difficult to provide needed health care services to people in those areas.