Fall Nuka Conference

Join us in Anchorage, Alaska for Southcentral Foundation’s Fall Nuka System of Care Conference on September 20-21, 2021! After this challenging year, we are looking forward to the opportunity to share tools and continue conversations about transforming health care, managing change, and supporting the workforce. This new opportunity is the first to be offered in-person as we navigate reopening campus for outside organizations. We have limited the number of slots to allow for appropriate physical distancing, so register today!

The Fall Nuka Conference includes six workshop-length sessions on topics such as integrated care delivery, strategic planning, workforce development, change management, and more. You’ll also receive a tour of Southcentral Foundation’s Anchorage Native Primary Care Center. The agenda includes several keynotes and opportunities to network with other conference participants.

Cancellation policy:

Registration cancellation by email to SCFNukaEvent@scf.cc by September 6, 2021. Cancellations received after September 6, 2021 are nonrefundable. Registrations may be transferred to another person by requesting the change and emailing the replacement attendee’s name and contact information.

Fall Nuka Conference Registration

  • Early Bird: $1,250
    (deadline August 23, 2021)
  • Regular: $1,500
  • Group: $1,125 (5 or more)
    Contact us to register a group!

Integrated Care Team Registration

  • Early Bird: $2,250
    (deadline August 23, 2021)
  • Regular: $2,500
  • Group: $1,750 (5 or more)
    Contact us to register a group!

Registration includes breakfast and lunch. All sessions are hosted in Southcentral Foundation’s Nuka Learning and Wellness Center (4085 Tudor Centre Drive) in Anchorage, Alaska.

Conference Agenda

7-8:30 a.m.Registration and Breakfast
8:30-8:45 a.m.Blessing and Welcome
8:45-10 a.m.Nuka System of Care Overview

April Kyle, President/CEO, Southcentral Foundation

  • Discuss the SCF Nuka System of Care transformation
  • Discuss SCF practices in a community driven health care system
  • Examine the effects of health outcomes and design aspects of a customer-owner health care delivery system
  • Define SCF’s successes and challenges on instituting change
10-10:15 a.m.Break
10:15 a.m.-12:15 p.m.

(2 hours)

Concurrent Workshops
Workforce Development

  • Examine SCF’s relationship-based approach to Human Resources
  • Identify SCF’s workforce competencies and their role in interviewing, performance development plans, and performance evaluation to support the vision and mission
  • Define the use of onboarding as a tool in promoting career development throughout the workforce
  • Describe SCF’s learning and development philosophy, structures, processes and workforce support
Integrated Care Delivery

  • Compare differences between traditional health care systems and integrated health care systems
  • Identify the different integrated care team roles and how they contribute to the team
  • Examine the structures that support the team-based environment
  • Define SCF’s relationship-based  approach for overcoming barriers to teamwork and customer-driven care
12:15-1:30 p.m.Lunch
1:30-3:30 p.m.

(2 hours)

Concurrent Workshops
Data and Information Management

  • Review SCF’s journey to building a data quality platform
  • Examine methods for workflow versus outcome focused practice
  • Provide key steps to consider when building or growing your own information strategy
  • Discuss what is done if data shows performance is not acceptable
  • Examine segmentation of high utilizers to optimize resources
Behavioral Health

  • Define and explore models of behavioral health integration
  • Describe SCF’s approach to behavioral health integration and where it is implemented
  • Identify how addressing trauma leads to improved health outcomes
  • Explore common clinical issues addressed, and the standard screening tools used
  • Examine how SCF addresses immediate needs, treatment or referral, and continuing support for those struggling with substance use
3:30-3:45 p.m.Break
3:45-4:30 p.m.Closing Plenary: Managing Change and Innovation

  • Learn about the tools and systems SCF uses to facilitate change
  • Review change management principles
  • Learn how to support staff during times of change
8-9 a.m.Breakfast
9-10:30 a.m.Keynote
10:30-10:45 a.m.Break
10:45 a.m.-12:15 p.m.Tour of Southcentral Foundation’s Anchorage Native Primary Care Center
12:15-1:30 p.m.Lunch
1:30-3:30 p.m.

(2 hours)

Concurrent Workshops
Strategic Planning and Using the Voice of the Customer for Improvement

  • Determine ways that accessing the voice of the customer helps in the improvement cycle
  • Identify structures which support deploying improvement initiatives
  • Explain how SCF’s strategic approach to improvement supports our journey to achieve the vision and mission
  • Describe how SCF applies the Baldrige framework and uses Baldrige feedback  as a tool for continuous improvement
  • Describe various ways SCF listens to the voice of the customer and uses feedback for improvement
Identifying and Addressing Trauma and its Impacts on Health Through Cultural Strategies

  •  Identify how services aimed at addressing root causes helps heal trauma and leads to improved health outcomes
  • Explore how learning circles help participants connect with topics such as anger, recovery, responding, disappointment, shame, and relational style
  • Explore the impact of implementing the use of peer leaders and modeling rather than clinical hierarchy in addressing issues of trauma
  • Identify how emphasis on culture and spirituality and building on the strengths of the Native community can help those impacted by trauma
3:30-3:45 p.m.Break
3:45-4:30 p.m.Closing Plenary and Q&A

Stay for Integrated Care Team Training!

Considering adding the Integrated Care Team Training intensive to your registration, which follows the Fall Nuka Conference on September 22-23! In this training, you will explore Southcentral Foundation’s Nuka System collaborative care model through interactive, subject matter expert led panels. We encourage participants to engage and ask questions throughout to get the most out of the training for your use.

At the end of the Integrated Care Team Training, you will be able to:

  • Implement team based best practices in the technical day-to-day delivery of care
  • Recognize their relational styles and the impact of different work energies on team dynamics
  • Utilize a personal toolbox developed in the training to support self-awareness, navigating resistance, and handling conflict
  • Facilitate communication to manage change and workflow in an integrated care team

Integrated Care Team Training Agenda

TimePresenterTopicLearning Objectives
8-8:05amWelcome &
Check-In
8:05-8:50amKaren McIntire

Solveig Johnson

Southcentral Foundation Nuka System of Care Overview
  • Define the governing principles of SCF and how they connect with the patient-centered integrated care teams.
  • Understand the vision, mission, operational principles, and goals of SCF.
8:50-9amBreak
9-10amKaren McIntire

Solveig Johnson

Drive to Change
  • Examine the current clinic flow and level of clinical discipline collaboration.
  • Evaluate the organizations strengths and opportunities for improvement.
10-10:15amBreak
10:15-11:15amKaren McIntire

Solveig Johnson

Change Management
  • Discuss the impact of change on clinical practice management.
  • Demonstrate aspects of communication needed to foster professional leadership.
  • Explain the multiple levels of resistance and identify how it presents within the health care system.
11:15-12:15 amLunch
12:15-1:00pmSteve Tierney
Chelsea Ryan
History of the Integrated Care Team
  • Identify the primary disciplines collaborating within the core integrated care team.
  • Understand how an integrated care team impacts its patients.
1:00 – 1:15 p.m.Break
1:15 – 2:00pmSteve Tierney

Chelsea Ryan

Roles and responsibilities within SCF’s Nuka System of Care
Part 1
  • Describe the basic elements of an integrated care team.
  • Identify best practices used for patient-centered care within an integrated care team.
2:00-2:30pmSteve Tierney

Chelsea Ryan

Integrated Care Teams in Action[ICT ACTIVITY (ICT Team Videos and Debriefs)]

  • Recognize common challenges in delivery health care and work to overcome them.
  • Apply best practices to integrated care team scenarios from team videos.
2:30 – 2:45pmBreak
2:45 – 3:30pmSteve Tierney

Chelsea Ryan

Roles and responsibilities within SCF’s Nuka System of Care
Part 2
  • Evaluate resource utilization within the integrated care team.
3:30 – 3:45pmCheck-out
TimePresenterTopicLearning Objectives
8-8:05amWelcome &
Check-In
8:05-8:50amKaren McIntire

Solveig Johnson

Southcentral Foundation Nuka System of Care Overview
  • Define the governing principles of SCF and how they connect with the patient-centered integrated care teams.
  • Understand the vision, mission, operational principles, and goals of SCF.
8:50-9amBreak
9-10amKaren McIntire

Solveig Johnson

Drive to Change
  • Examine the current clinic flow and level of clinical discipline collaboration.
  • Evaluate the organizations strengths and opportunities for improvement.
10-10:15amBreak
10:15-11:15amKaren McIntire

Solveig Johnson

Change Management
  • Discuss the impact of change on clinical practice management.
  • Demonstrate aspects of communication needed to foster professional leadership.
  • Explain the multiple levels of resistance and identify how it presents within the health care system.
11:15-12:15 amLunch
12:15-1:00pmSteve Tierney
Chelsea Ryan
History of the Integrated Care Team
  • Identify the primary disciplines collaborating within the core integrated care team.
  • Understand how an integrated care team impacts its patients.
1:00 – 1:15 p.m.Break
1:15 – 2:00pmSteve Tierney

Chelsea Ryan

Roles and responsibilities within SCF’s Nuka System of Care
Part 1
  • Describe the basic elements of an integrated care team.
  • Identify best practices used for patient-centered care within an integrated care team.
2:00-2:30pmSteve Tierney

Chelsea Ryan

Integrated Care Teams in Action[ICT ACTIVITY (ICT Team Videos and Debriefs)]

  • Recognize common challenges in delivery health care and work to overcome them.
  • Apply best practices to integrated care team scenarios from team videos.
2:30 – 2:45pmBreak
2:45 – 3:30pmSteve Tierney

Chelsea Ryan

Roles and responsibilities within SCF’s Nuka System of Care
Part 2
  • Evaluate resource utilization within the integrated care team.
3:30 – 3:45pmCheck-out

Who Should Attend

The Nuka Conferences are ideal for anyone interested in learning best practices from a health care system that has reduced cost, improved health outcomes and increased customer and employee satisfaction.

  • Analysts / Associates
  • Administrative Support
  • Interns / Fellows
  • Instructors / Educators
  • Executive Leadership
  • Directors
  • Managers
  • Direct Clients / Patient Services
  • Specialists
  • Board Members / Owners
  • Coordinators
  • Consultants

You should consider attending if you:

  • Are seeking proven solutions, best practices and tools to address challenging organizational issues in this rapidly changing industry.
  • Would like to see a vision for the future of health care.
  • Are interested in learning new skills.
  • Would like to network other health care organizations.

Hotels / Accommodations

  • SpringHill Suites (within walking distance of campus)
  • Home2 Suites by Hilton Anchorage
  • Dimond Center Hotel
  • Courtyard by Marriott Anchorage
  • Hilton Garden Inn Anchorage
  • Embassy Suites by Hilton
  • Sheraton Anchorage Hotel
  • My Place Hotel
  • Hampton Inn Anchorage

If you’re arranging an alternative vacation rental (e.g., through Airbnb, HomeAway, or VRBO), here are a few areas that are near Southcentral Foundation and other noteworthy locations:

    • “U-Med” or “U-Med District” refers to the part of Anchorage that hosts two universities, several health care providers, and the Alaska Native Health Campus (where Southcentral Foundation is located). This area is bound by East Northern Lights Boulevard, Baxter Road, Tudor Road, and Lake Otis Parkway.
    • Downtown Anchorage is roughly 3rd to 10th Avenue between L Street and Gambell Street (including homes / rentals near the Delaney Park “strip”). Features many hotels, restaurant options, and tourist shops. Ask your hosts or rental contact about any safety concerns in their particular area.
    • East Anchorage / College Gate areas include places near Russian Jack, Nunaka Valley, and Baxter. These well-established neighborhoods are primarily residential and feature many small parks and trails.
    • Turnagain / West Anchorage is the area closest to the Ted Stevens International Airport and a 15-20 minute drive to Southcentral Foundation. This area is home to Kincaid Park: 1,400 acres of rolling, forested hills and beautiful scenery, with the Tony Knowles Coastal Trail connecting it to downtown along the coast.

FAQs

Will meals be provided?

Registration includes breakfast and lunch on all days of the conference (September 20-21). If you have special dietary needs, please indicate them in registration or email us at SCFNukaEvent@scf.cc.

Will I have access to presentation PowerPoints?

Your registration also includes the presentation slides and materials. You will receive an email after the conference that directs you to a site to download the materials.

I need a Visa to travel. Can you provide a letter of invitation?

Once your registration is paid, please contact us at SCFNukaEvent@scf.cc or at (907) 729-8608 to request an invitation letter.

When should I arrive at the conference?

Registration and networking breakfast is 7-8:30 a.m. Alaska Daylight Time. If you do not plan to attend breakfast, please complete registration by 8 a.m.

What is the recommended attire for the conference?

Attire is casual. Temperatures in the meeting rooms may be cool.

Will wireless internet be available at the conference?

Yes. Wireless is available at the conference location.

What are the parking options at the conference?

Parking is available at the conference location, including a nearby garage. All parking is free.