Understanding Baldrige Criteria for Performance Excellence
Learn how the Baldrige framework influences continuous improvement.
Program Overview
Presenters: Melanie Binion, Janet Sweeney
Southcentral Foundation’s Nuka System of Care is a 2011 and 2017 recipient of the Malcolm Baldrige National Quality Award. Baldrige criteria is a valuable framework for health care organizations. In this session, discover our journey and how the Baldrige framework influences continuous improvement.
Learning Objectives
- Review the Baldrige Framework
- Discuss SCF’s application process and the Baldrige feedback report
- Recognize how Baldrige impacts SCF’s strategic planning process
Additional Resources
- Presentation decks
- Link to a video tour of Southcentral Foundation’s Anchorage Native Primary Care Center
